Executive =
C
PENALTIES-CHANGES/CANCEL
A.CANCELLATION
FEE WITHIN 24 HOURS
1. CANCELLATION FEE : NO
CHARGE
2. NO SHOW GATE :
NO CHARGE
B. REBOOKING
/ REROUTING : PERMITTED.WITHOUT CHARGE
IN CASE WANT TO ADVNCE NVB USE REISSUE
PROCEDUREL
AND NVA MUST BE ADJUSTED
C. REFUND
1. PERMITTED
2.
FOR PARTIAL USED TICKET REFUND GAINED FROM FARE
LEVEL DEDUCTED BY APPLICABLE ONE WAY FARE
EXAMPLE: CRT FOR HALF USED TICKET
FARE TO BE
DEDUCTED FROM COW
3. REFUND FEE AND ADM FEE :
A. REFUND
1. RESV CANCELLED ABOVE 48 HOURS
BEFORE DEPARTURE : FULL REFUND
2. REFUND RQSTD WHEN RESV CANCELLED WITHIN
48 HRS
BEFORE DEPARTURE : 25PCT OF THE FARE PAID
B. ADM FEE: IDR 150.000 EFF DOI
01APRIL11
4.MAX
REFUND PERIOD IS 1 MTH AFTER EXPIRE DT TKT VALIDITY
Executive Promo
= D
PENALTIES -
CHANGES/CANCEL
1. CANCELLATION / NOSHOW / UPGRADING
RESERVATION CANCELLED WITHIN 24HOURS BEFORE
DOT * CHARGED
25PCT FROM THE FARE PAID / CF WILL APPLIED
ALSO WHEN REFUND
2. REBOOKING
-PERMITTED
WITH CHARGE IDR 100.000 / EACH SEGMENT
-NO
REBOOKING CHARGES WHEN UPSELLING
-ESPECIALLY
FOR BUSINESS SMALL FAMILY
REBOOKING
MUST BE MADE AT ONCE AND AT THE SAME TIME
3. REROUTING
-PERMITTED
WITH CHARGES IDR 100.000 / EACH SEGMENT
-NO
REROUTING CHARGES WHEN UPSELLING
-ESPECIALLY
FOR BUSINESS SMALL FAMILY
REROUTING
MUST BE MADE AT ONCE AND AT THE SAME TIME
4. REFUND
-REF
RQST WHEN RESV CANCEL ABOVE 48HRS BEFORE DEP:FULL REF
-REF
RQST WHEN RESV CANCEL WITHIN 48HRS BEFORE DEP:
25PCT
REFUND FEE FROM THE FARE PAID
-PARTLY
USED TICKET REFUND
REF
IS GAINED FRM FARE LVL DEDUCTED BY APPLICABLE OW FARE
EXAMPLE:DE1M
FR HALF USED TKT FARE TO BE DEDUCTED FROM DOX
-ESPECIALLY
FOR BUSINESS SMALL FAMILY
REFUND
MUST BE MADE AT ONCE AND AT THE SAME TIME
-ADMINISTRATION
FEE :
IDR 150.000
-MAX
REF PERIOD IS 01MTS AFTER EXPIRED DATE TKT VALIDITY
Y - Class
PENALTIES-CHANGES/CANCEL
A. CANCELLATION/NO
SHOW/UP GRADING
1. CANCELLATION FEE WITHIN 24HOURS: NO
CHARGE
2.
NO SHOW FEE: NO CHARGE
2. REBOOKING / REROUTING : PERMITTED.NO CHARGE
IN CASE WANT TO ADVANCE NVB USE REISSUE
PROCDUREL
AND NVA MUST BE ADJUSTED
3. UPSELLING : PERMITTED.NEW APPLCBLE
RULE APPLY
4. REFUND : A. PERMITTED
B. FOR APPLY
USED TICKET REFUND GAINED FROM FARE
LEVEL
DEDUCTED BY APPLICABLE ONE WAY FARE
EXAMPLE: CRT FOR HALF USED TICKET FARE TO BE
EXAMPLE: YRT FOR HALF USED TICKET FARE TO
BE
DEDUCTED FROM YOW
C. REFUND
FEE AND ADM FEE
1. REFUND RQSTD WHEN RESV
CANCELLED ABOVE 48 HOURS
BEFORE DEPARTURE: FULL REFUND
2. REFUND RQSTD WHEN RESV
CANCELLED WITHIN 48 HRS
BEFORE DEPARTURE : 25PCT OF THE FARE PAID
3. ADM FEE: IDR 150.000 EFF DOI
01APRIL11
4. MAX REFUND PERIOD IS 1 MTH AFTER
EXPIRE DT TKT VALIDITY
M - Class
PENALTIES-CHANGES/CANCEL
A.
CANCELLATION FEE / NO SHOW FEE
1. CANCELLATION WITHIN 24HOURS
CHARGE IS 25PCT FROM APPLICBLE FARE PAID
2. NO SHOW GATE
CHARGE IS 25PCT FROM APPLICABLE FARE PAID
B. REBOOKING / REROUTING : PERMITTED. NO CHARGE
ADVANCE NBA USE REISSUE PROCEDURE NVA MUST
ADJUST
C.
UPSELLING:PERMITTED. NEW APPLICABLE RULES APPLY
D. REFUND
A. PERMITTED
B. FOR APPLY USED TICKET REFUND
GAINED FROM FARE
LEVEL DEDUCTED BY APPLICABLE ONE WAY FARE
EXAMPLE: MEE4M FOR HALF USED TICKET FARE TO BE
DEDUCTED FROM MOX
C. REFUND FEE AND ADM FEE
1. REFUND RQSTD WHEN RESV
CANCELLED ABOVE 48 HOURS
BEFORE
DEPARTURE : FULL REFUND
2. REFUND RQSTD WHEN RESV
CANCELLED WITHIN 48 HRS
BEFORE DEPARTURE : 25PCT OF THE FARE PAID
3. ADM FEE: IDR 150.000 EFF DOI
01APRIL11
4.
MAX REFUND PERIOD IS 1 MTH AFTER EXPIRE DT TKT VALIDITY
L - Class
PENALTIES-CHANGES/CANCEL
1.
CANCELLATION FEE WITHIN 24HOURS
CHARGE IS 25PCT FROM APPCBL FARE PAID
2. NO SHOW GATE CHARGED 25PCT FROM
APPLICABLE FARE PAID
2. REBOOKING / REROUTING : PERMITTED
3. UPSELLING :PERMITTED. NEW APPLICABLE
RULES APPLY
4. REFUND
A. PERMITTED
B. FOR APPLY USED TICKET REFUND GAINED FROM
FARE
LEVEL
DEDUCTED BY APPLICABLE ONE WAY FARE
EXAMPLE: LEE3M FOR HALF USED TICKET FARE TO
BE
DEDUCTED FROM LOX
C. REFUND FEE AND ADM FEE
A. REFUND RQSTD WHEN RESV CANCELLED ABOVE 48
HOURS
BEFORE DEPARTURE : FULL REFUND
B. REFUND RQSTD WHEN RESV CANCELLED WITHIN 48
HRS
BEFORE DEPARTURE : 25PCT OF THE FARE PAID
C. ADM FEE: IDR 150.000 EFF DOI
01APR11
D. MAX REFUND PERIOD IS 1 MTH AFTER
EXPIRE DT TKT VALIDITY
K - Class
PENALTIES-CHANGES/CANCEL
1. CANCELLATION FEE WITHIN 24HRS/NOSHOW
FEE
CHARGE IS 25PCT FROM APPCBL FARE PAID
2. REBOOKING / REROUTING : PERMITTED
WITH CHARGE IDR 50.000 EACH
NO
REBOOKING/REROUTING CHARGE WHEN
UPSELLING
3. UPSELLING : PERMITTED. NEW APPLICABLE
RULES APPLY
4. REFUND
A. PERMITTED
B. FOR APPLY USED TICKET REFUND
GAINED FROM FARE
LEVEL DEDUCTED BY APPLICABLE ONE WAY FARE
EXAMPLE: KEE2M FOR HALF USED TICKET FARE TO
BE
DEDUCTED FROM KOX
C. REFUND FEE AND ADM FEE
A. EFUND RQSTD WHEN RESV CANCELLED
ABOVE 48 HOURS
BEFORE DEPARTURE : FULL REFUND
B. REFUND RQSTD WHEN RESV CANCELLED WITHIN 48 HRS
BEFORE DEPARTURE : 25PCT OF THE FARE PAID
C. ADM FEE: IDR 150.000 EFF DOI
01APR11
D. MAX REFUND PERIOD IS 1 MTH AFTER
EXPIRE DT TKT VALIDITY
N - Class
PENALTIES-CHANGES/CANCEL
A. CANCELLATION/NO SHOW/UP GRADING
1. CANCELLATION FEE WITHIN 24HRS/NOSHOW
FEE
CHARGE IS 25PCT FRM APPCBL FARE PAID
2. REBOOKING / REROUTING
PERMITTED WITH CHARGE IDR50.000 EACH
NO REBOOKING/REROUTING CHARGE WHEN UPSELLING
3. UPSELLING
PERMITTED. NEW APPLICABLE RULES APPLY
4.
REFUND : A. PERMITTED
B. FOR APPLY USED TICKET REFUND GAINED FROM
FARE
LEVEL DEDUCTED BY APPLICABLE ONE WAY
FARE
EXAMPLE: NEE1M FOR HALF USED TICKET
FARE TO BE
DEDUCTED FROM NOX
C.
REFUND FEE AND ADM FEE
1. REFUND RQSTD WHEN RESV
CANCELLED ABOVE 48 HOURS
BEFORE DEPARTURE : FULL REFUND
2. REFUND RQSTD WHEN RESV
CANCELLED WITHIN 48 HRS
BEFORE DEPARTURE : 25PCT OF THE FARE PAID
3. ADM FEE: IDR 150.000 EFF DOI
01APR11
4. MAX REFUND PERIOD IS 1 MTH AFTER
EXPIRE DT TKT VALIDITY
Q - Class
PENALTIES -
CHANGES / CANCELL
1. CANCELLATION FEE WHEN RESERVATION
CANCELL WITHIN 72 HOURS
CHARGE IS 25PCT FROM APPLICABLE FARE PAID / CF
WILL APPLY
ALSO WHEN REFUND
2. RE BOOKING
PERMITTED
WZ CHARGES IDR.100.000 / EACH SEGMENT
NO
CHARGE OF RE BOOKING WHEN UPSELLING
DOWN
SELLING IS NOT PERMITTED
3. RE ROUTING
PERMITTED
WZ CHARGES IDR. 50.000 / EACH SEGMENT
NO CHARGE OF RE ROUTING WHEN UPSELLING
DOWN
SELLING IS NOT PERMITTED
4. UP SELLING
PERMITTED
AND NEW APPLCBL RULES R APPLY EXCEPT REFUND FEE
REFUND
FEE MUST BE REFER TO THE ORIGINAL TKT
5. REFUND
1. PERMITTED WITH REFUND FEE IS 50PCT FRM
THE FARE PAID
2. PARTLY USED TKT * REFUND GAINED FROM
FARE LEVEL DEDUCTED
BY APPLICABLE OW PROMO FARES<
EXAMPLE * QPR10D FOR HALF USED TKT FARE TO
BE<
DEDUCTED FRM QOX
3. ADMINISTRATION FEE IS IDR.150.000
4. MAX REFUND PERIOD IS 1 MTH AFTER
EXPIRED DT TKT VALIDITY
B - Class
PENALTIES -
CHARGES / CANCEL
1. CANCELLATION FEE WHEN RESERVATION
CANCELL WITHIN 72 HOURS
CHARGE
IS 25PCT FROM APPLICABLE FARE PAID / CF WILL APPLY
ALSO
WHEN REFUND
2. RE BOOKING
PERMITTED
WZ CHARGES IDR.100.000 / EACH SEGMENT
NO CHARGES OF REBKNG WHEN UPSELLING
DOWN SELLING IS NOT PERMITTED
3. RE ROUTING
PERMITTED WZ CHARGES IDR.50.000 / EACH SEGMENT
NO
CHARGES OF RE ROUTING WHEN UPSELLING
DOWN
SELLING IS NOT PERMITTED
4. UP SELLING
PERMITTED
AND NEW APPLCBL RULES R APPLY EXCEPT REFUND FEE
REFUND
FEE MUST BE REFER TO THE ORIGINAL TKT
5. REFUND
1. PERMITTED WZ REFUND FEE IS 50PCT FROM
THE FARE PAID
2. PARTLY USED TKT * REFUND GAINED FRM
FARE LEVEL DEDUCATED
BY APPLICABLE OW PROMO FARE
EXAMPLE * BPR10D FOR HALF USED TKT FARE TO BE
DEDUCTED FRM BOX
3. ADIMISTRATION FEE IS IDR.150.000
4. MAX
REFUND PERIOD IS 1 MTH AFTER EXPIRED DT TKT VALIDITY
V - Class
PENALTIES -
CHANGE / CANCEL
1. CANCELLATION FEE WHEN RESRVTN CANCELL
WITHIN 72 HOURS
CHARGE
IS 25PCT FROM FARE PAID / CF WILL APPLY
ALSO
WHEN REFUND
2. RE BOOKING / RE ROUTING
A. RE BOOKING
-RE BKNG ON SAME CLASS AND SAME FLT NUMBER R
PERMITTED
WZ RE BOOKING FEE IS IDR.100.000 / EACH
SEGMENT
-RE
BKNG ON DIFFERENT FLT NBR MUST BE UPSELLING
REBOOKING FEE IS NOT APPLY WHEN UPSELL
B. RE ROUTING
-RE
ROUTING PERMITTED FR UPSELLING ONLY WITH REROUTING
FEE IDR.50.000 / EACH SEGMENT
3. UP SELLING
PERMITTED
AND NEW APPLCBL RULES APPLY EXCEPT REFUND FEE
REFUND
FEE MUST BE REFER TO THE ORIGINAL TKT
4. REFUND
1. PERMITTED WZ REFUND FEE IS 75 PCT FRM
THE FARE PAID
2. PARTLY USED TKT * REFUND GAINED FRM
FARE LEVEL DEDUCATED
DEDUCTED BY APPLCBL OW PROMO FARE
EXAMPLE * VPR7D FOR HALF USED TKT FARE TO BE
BE DEDUCTED FRM VOX
3. ADMINISRASI FEE IS * IDR.150.000
4. MAX REFUND PERIOD IS 1 MTH AFTER
EXPIRED DT TKT VALIDITY
